No Alterations to Our Banking Details

As an ecommerce store that specializes in home products, we want to ensure that our customers have a safe and secure shopping experience. Unfortunately, there are scammers online who may try to take advantage of unsuspecting shoppers. We want to provide you with some important information to help you protect yourself from these scams.

1. Beware of Suspicious Emails

We want to assure you that we have not changed our banking details and we do not have a Capitec bank account. If you receive an email that looks suspicious or claims to be from us regarding a change in our banking details, please do not respond or provide any personal information. Instead, contact us directly at 084 901 9103 or our landline 012 323 7000 to verify the authenticity of the email.

2. Be Cautious with Same Day Delivery Claims

It's important to note that we do not offer same day delivery. If you come across any websites or individuals claiming to provide same day delivery for our products, please be cautious. We strive to provide accurate and transparent information about our delivery services, and any claims of same day delivery may be fraudulent.

3. Protect Your Personal Information

When shopping online, it's crucial to protect your personal information. Here are some tips to keep in mind:

  • Use strong, unique passwords for your online accounts.
  • Be cautious when sharing personal information, such as your address or credit card details, online.
  • Ensure that the website you are shopping on has a secure connection (look for "https://" in the URL).
  • Regularly monitor your bank statements and credit reports for any suspicious activity.

4. Shop from Trusted Websites

When making online purchases, it's always best to shop from trusted and reputable websites. Look for customer reviews, secure payment options, and clear return and refund policies. At Home Hyper City, we strive to provide a safe and reliable shopping experience for our customers.

Remember, your online safety is important to us. If you have any concerns or questions, please don't hesitate to reach out to us. Stay vigilant and happy shopping!